FOR WATCHING VIDEOS AT PROHEALTHCENTER.COM

Windows Users
All LARGE videos require QuickTime 7 or above, which requires that your computer be running Windows 2000, XP, or higher. For viewing the videos using previous versions of Windows (Windows 95, 98, etc), try watching the SMALL or MEDIUM videos instead. For best results, make sure your computer is using the most up-to-date version of QuickTime by downloading it here.

Mac Users
All LARGE videos require QuickTime 7 or above, which requires that your computer be running Mac OS X (version 10.3.9) or later. For viewing the videos using previous versions of Mac OS (8, 9, etc), try watching the SMALL or MEDIUM videos instead. For best results, make sure your computer is using the most up-to-date version of QuickTime, by downloading it here.

I can hear the sound, but I don't see the video. What's going on?
First try watching the SMALL or MEDIUM videos instead of the LARGE size. If you still have the same problem, make sure you've downloaded the latest version of QuickTime. If you're using Windows 95, Windows 98, or Mac OS 8 or 9, you will only be able to view the SMALL or MEDIUM videos. -- This is because the LARGE videos are encoded with a higher quality video (video codec H.264), only compatible with QuickTime 7 or above, which is not compatible with older operating systems.

 

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